(Returning Defective Item)
If any item is defective, please send it freight collect. When we received the item, we may send you another one (Non-defective item).
(Period for Returning)
Please return defective item within seven days of the receipt.
(Return shipping charge)
We always take all possible measures to ensure that items are delivered to customers, however, if there is any problem listed below, please let us know that and send it us freight collect within seven days of the receipt.
・There is a discrepancy on the item or specifications you have ordered due to our fault.
・Unused item you received is damaged.
*We accept returning items described as above only for the nature of our product reason (We can not accept any returning item/changing request by reason other than those above or damaged/defacement caused by customer).
Please understand that you may not receive exactly the same item what you have looked a picture of item on your display because our blades are individually made by craftsman's hand and plane's block and chisel's handle are made of natural materials.
Thank you very much for your understanding.